For Tim, Andy and Wayne,

Just a short email to thank you for your excellent service and a fine job done on fitting a new hood to our Black Morris the other week.  Plus the brilliant service stretching to show us the best way out again and avoiding ghastly traffic!

Many thanks and will doubtless see you again at some stage.

Martin

Good Afternoon,

Thanks to your workshop rebuild in 2012 the car still looks marvellous, and the recon engine is delightful to drive.

2014 saw the car in N.Ireland for their "Spring Run", The Isle of Skye, "Minors on Tour" France, Belgium, The Netherlands and various rallies here in England.

Yours Faithfully 

Eric

A facebook comment about our head welder Paul Bidgood:

A very talented lad to produce this quality. I think he recently did some work on my black split screen tourer last summer... also to a superb standard.  It's the best investment ever to have welding done to this standard.

Good Morning Adrian & Andy,

Thank you very much for getting the car ready and to Andy for his patience with our driving around the estate.  Your customer service is outstanding.

We did get back safely, Ralf did do the driving, he is more experienced after all.

We see you hopefully in a years time for the annual service.

Many thanks and all the best,

Sabine & Ralf 

Marcel

Hi Tim,

First of all let me give you and the whole team the best wishes for 2015!

At last I send you a few pictures of my Traveller. December's been quite busy here, so I couldn't find enough time to write to you earlier.

DH3406 is still running fine. I recently changed engine oil (+filter). 

A radio and speakers will be fitted in the near future. I bought a retro-looking radio with extras (bluetooth, MP3, USB etc). To support the speakers we're considering some sort of a bracket just above the floor in the middle underneath the dash.

The car keeps drawing attention. You all did a grand job. I still have to write a small article in our club magazine 'Minorage'.

Please send me some pictures from the Traveller at the NEC. I might be able to fit them in my article.

Wassenaar, where I live, is quite close to the sea. Most of the beach pavilions are gone now but as you can see fish + chips might be available during the winter.

There's one mill in the centre. It's still being used now and then. 

One of the bakers here uses the flour for some of his breads.

On one of the pictures you're able to witness me in front of my little workshop.

It used to be a dairy shop (amongst others) and I keep all the crockery etcetera in there. I also make the sandwiches there for afternoon teas.

Best regards,

Marcel

Dear Adrian,

I feel compelled to write and acknowledge the splendid customer care you showed to me and my wife regarding our recent purchase of our beloved Morris Minor convertible from the time we agreed the schedule of work to be done to convert the original saloon to taking delivery of the finished car.  You kept us up to date with regular photographs of the work in progress and we became even more excited as the car was moulded to our specification.  You even met your estimated time for its completion!  It was a pleasure to deal with you.  Please also pass on our thanks to all those skilled technicians at the Charles Wares Morris Minor Centre who helped make our dream come true.

We are now looking forward to reliving the happy time we spent in our first (Series II) Minor in the late 60s.

Best Regards 

David and Toni

Dear all

Just to say thank you for the lovely job that was done on my traveller wood. It’s like having a new car and is much quieter which surprised me.

Also thanks for your help with my key problem!

Regards

M H

Hi Georgina,

Just to say many thanks for sorting out my problem with the DVLA. There is no way that I would have been able to do it as the young lady there was in the, no way, no bend mood, so I am glad that she met her match.

Once again many thanks and also pass on my thanks to Adrian.

David

Dear Tim and Andy,

Many thanks for your attention to my car. I had a pleasant run home. You got rid of the clunks, knocks and vibrations and the car is much more pleasant to drive.

Thank you both once again.

Sincerely,

R.E.W.

Dear Adrian, Tim and team at CWMMC,

... With a couple of months now passed, I'd like to place on record my thanks for your attention and care following my purchase in January. Once the sale was agreed I felt well looked-after as a customer.

Adrian patiently responded to my regular requests and questions and lept me informaed during the work.

After sales supporthas been very good from Tim, Adrian and Andy with help offered over the phone.

I'd have no hesitation recommending you to other potential customers.

All good wishes

Mark

Dear Adrian,

It was a great pleasure to do business with yourself and Charles Ware's Morris Minor Centre.  A very careful and detailed handover and a supervised driving lesson were much appreciated.  Hope the return trip via Croydon was not too onerous. We took her to the local pub for a celebratory lunch and she was greatly admired!

Thank you for the excellent paperwork.  I phoned her previous owner who was delighted to hear where she was.

Many thanks 

Susan

What to do in Bristol when you collect your Morris Minor

Hello Tim,

Arrival: Dar es Salaam

Nicholas

We've just started the registration process here in Tz, which will take a while, but will result in a set of diplomatic plates for the car: is that another first for CWMMC?!! We'll take some more fotos when they've been fitted. I wonder if that means he will have officially changed his name...? ;-)

You'll also be pleased to know that a small crowd had gathered when the car was being off-loaded. When the doors to the container finally opened, there were several, very heartfelt 'wows' from the various onlookers!

And here are those photos

Dear Tim and Andy,

I’d just like to say how impressed I was with the recent service and work I had done to re site the rear spring hangers on my traveller.

From the first email you were able to explain the problem with my rear spring hangers being in the position and give me a price for the job I was looking at getting done, not only that but also being able to suggest a cheaper option for me to consider to overcome the problem.

Having made the journey up to you to check that my chassis was strong enough for the work to be done, on waiting in reception for Tim to become available the receptionist even took the trouble to bring out some felt tip pens and a Morris traveller picture for Henry (my two year old) to colour in while we waited.

On deciding that my chassis was robust enough I was left to decide which option to take and was not rushed into making the decision. When I had decided what to do I asked Tim to book me in expecting to come back in a few months’ time. I was pleasantly surprised to hear that it could actually be done straight away.

As you would need my car for about a week I was offered a courtesy car, A lovely saloon in its working clothes and full of character that did its job and did it well. This made travelling home with my son much easier and more comfortable than the two bus rides and train journey it would have otherwise taken me. It also made nipping out on a couple of short journeys in the week possible, which would have been difficult without a car. The only problem was that it didn’t have a rear seat belt for my child seat. Again this was overcome by you taking the trouble to fit a second hand seatbelt while I went off to have lunch. Yet another way you went above and beyond the service I’d expect from a garage.

On collecting my car I was even more pleased to find that you had been able to stick to the estimate you originally given me. The work done has greatly improved the ride and will hopefully be much kinder to the rear of my car.

After I got home and a problem had developed with my speedo due to the cable possibly becoming disturbed as the car had been on its side, I rang Tim, who as usual was able to give me suggestions of things to try over the phone and thanks to that I have now been able to fix the problem myself.  

I haven’t used you for work before due to you being so far away (about 2 hours) which means it’d be very difficult to get home if I had to leave my car for more than a day, particularly with a young child but the courtesy car really did make it easy on this occasion.

I have been so impressed that I look forward to using you again for bigger jobs such as welding etc. in the future.

Many thanks for your outstanding customer service 

Matt and Henry 

I am new to the morris scene having bought a neglected 1969 rag top. I spoke to two other parts suppliers then came across you I could tell from the attitude on the phone that yours was the best by far, so i came down from Hull on easter saturday to collect some parts, an engine, complete clutch and various other spares.

I have never come across a more helpful patient and knowledgable person. I was amazed. please can you thank John for his assistance and as they say in the movies I Will Be Back.

Tony

Adrian

Happy 2013!

Today the Morris Traveller has been certified, or whatever the word is, and delivered to me.

The car is fabulous and you and your people do a wonderful job and I adore it

It is a joy to have it here and approved etc and I just wanted to thank you and all your people for a fine job :-)

Tomorrow it will leave for the Hawkes Bay on a transporter and I will send you photos.

Again Adrian thanks for all your efforts, much appreciated

With kindest regards

Peter 

Hi Adrian,

Hope you had a safe journey back to Bristol with no hold ups?

Just to say a big thankyou to you and your staff for the excellent customer service and going the extra mile in forwarding pictures of the vehicle both pre and post restoration and obtaining a bouquet of seasonal flowers.

Margaret is over the moon with her car and has made her Birthday even more special.

Again well done, and thankyou. Please feel free to use this E-Mail for any other buyers that maybe considering a purchase.

Margaret has had 3 other neighbours that came over to inspect and look at the vehicle and when driving around it certainly turn heads,

Yours sincerely,
Ian 

Hi Tim,
Just wanted to say thanks for all your work to 'Myrtle', my 1969 saloon.  It really had made a big difference, especially now that she is watertight.  The heated screens are a big help and she feels much safer with the servo brakes and proper seat belts. I also feel much happier parking her now she has an immobiliser.

Thanks,
Matthew

Dear Tim Andy and Chris  Just a quick mail to thank again for the excellent work you did on my A35 van in particular the brakes have been tranformed along with all the other jobs you did to your usual high standard  thanks again

Gary